Corporate Office Image
Our People

Customer service isn’t just a department at Gainey. It’s who we are. We are professionals who hone our skills daily to exceed your expectations and anticipate your every need. Our expertise is deep, and our mission is to become your long-term strategic partner in providing excellent service to your customers.

Our CSRs have over 97 years combined experience at GTS and never say "No". Gainey CSRs are trained to offer options and provide you with all the information you need to help you make informed decisions. Our operations/CSR team comes with a variety of experience and backgrounds; ie., former drivers on our management team and sales force.

This is what sets us apart from the competition. It’s what drives our success.


Benefits

24-hour Dispatch and Tracking.

All time zones covered. Customer Service hours are 8am to 8pm EST.

You will have your own Customer Service Representative, assigned to your account. Your CSR will be your partner in the Full Truckload Long Haul market.